Indian Cultural Group PRESENTS !!!!!!

well, there are some (Z*H** and K**T*C and various other SA members who appose it) who know about my part in ICG in RP. BUT IM STILL PROUD TO BE PART OF IT ! hahaha

the reason i joined ICG was because i realised how Amazing it was to be part of YOG ADVENTURE TEAM RP last year. most of the people were culturally inclined. And just like YOG, ICG is a really talented group of people.

and so, i am proud to present to you our latest event, im not in the video cos i handle all the $ for this event. (maybe next video)

if you love someone... tell them...

Either you run the day or the day runs you - Jim Rohn

it is very simple, my lecturer always told this to me. "if you want to be successful in life, just spend two mins everyday motivating yourself"

ill be frank with you, i dont spend two mins everyday. but when the opportunity does present itself, when someone does have something to say, I listen, and i hope you will listen too...

life

we all go through this in our own special way. hope you enjoy the video

people

In my line of work, I come across many people.

Some who are extremely wealthy... some who belong to the middle class... and many who belong to the lower class.

Can you guess whom I like assisting the most?

Middle class?? No

Upper-class ... sometimes...

Lower class... ahh, now those are people who are extremely polite!


Now come to think of it, in terms of being polite, being civil, should it not be that the upper-class be most civil and polite, and in that order the lower class the least polite?

Let me give you an example of 3 people.

When a Philipino, or a PR calls in, they might start by saying, "thank you for picking up my call, I have been facing a technical problem, will you be so kind to help me solve it?"

Does that not make you feel like immediately helping them!?!?!

When a middle class Singaporean calls in "my internet cannot work! Your company got problem ah!" lol funny right! But no, its not. When you are going through hundreds of technical charts and information everyday, a customer like this is dreaded! You don’t really put in your effort, of go the extra mile to get the thing done. And if you do go the extra mile, it’s because you’re afraid that they will want to speak to your manager.

When an upper class person calls "hi there! Im facing a technical problem is there anything I can provide you for you to help me out" - not so bad yea.

Can you see the difference in the three classes?

Now I put to you, that the majority of upper class and lower class are not Singaporeans. I know this for a fact.

So the question is where did we go wrong? Why are we thought that if we make noise, if we are rude, if we complain, we will be served better?

And the most unfortunate thing is that I USE TO BE LIKE THAT!!!!!

Is this the Singapore mentality? Or is it what our parents have thought us? Or did something go wrong in our education?

Whatever the reason, I hope that those who read this blog will know that speaking nicely, will make a lot of difference. And at the end of the day, it is your fellow Singaporean, you neighbor, your friend who will be serving you either at MacDonald’s or when you call into a call center. So even if you’re busy, and there is a telemarketer, on the phone which is annoying you, be polite, tell them nicely that you are busy or are not interested. Remember, they are not calling you to irritate you; they are trying to make a living so that they can feed their families, and because Allah has not given them the same wealth he has given you, that person has no choice but to call you and hope he makes some money.

Just think about it.


Anger is a kind of insanity because it makes you feel sorry afterwards. However, if you do not feel sorry, your lunacy is confirmed - Imam Ali

Quote of the day

"Education is what remains after one has forgotten what one has learned in school." — Albert Einstein

whats going on in singapore

during the last few weeks, i have been arguing with individuals on how the financial crisis is actually an over blown, over rated thing ... but i think after reading a lot about it in news papers, and reading some blogs, i know that i am wrong. if something does not directly affect me, it does not mean that its not really there.

anyways, here's an interesting read from a blog http://singaporelifetimes.blogspot.com/ maybe it will give you a better idea about whats happening, and however small, its affecting ppl in singapore.

Firing a staff is never ever easy to do. I have only ever fired 2 people in my working life so far. The first one, being the first one, I didn't handle well at all. The second one I left it to my superiors, because the case involved theft.Because I messed up the first one, the whole department turned against me. Before, they had been more than kind to me, leaving me little things on my table, like some food, for me to enjoy. I also always joined them for lunch, where lunch was in the factory as many did not want to venture the long distance to the nearest foodstall. So to all intents and purposes, I had a good thing going with my department. Until my superior called me in and told me about the bad times and that I should 'release' one staff from my department. Who it was going to be he left up to me to decide. Yeah, he wasn't going to hold the blood soaked knife, I had been volunteered to do it.The choice was a difficult one since all of them had been as hardworking as the other. Some were absolutely essential as they operated key systems. Thinking back, I couldn't work out rationally who should go. It was entirely arbitrary, really. There wasn't an issue about favouritism. Call it a roll of the dice if you would. One went. She wasn't shown the door immediately. She was informed, and during the notice period, I notice knife-edged stares everyday I showed up for work. It was uncomfortable, to say the least.In restrospect, I should have protected my staff more. And even if a staff had to be fired, I should have shown more concern about the staff's future plans. And I should have talked to the rest of the department to seek their understanding and not kept quiet about it all. It was the worst way to release a staff, particularly one who has worked there for more than 10 years.Needless to say, I never ate with them anymore. I left voluntarily not long after. But this incident still haunts me to this day. I hope that people do not repeat my mistakes. In this retrenchment 'season', let the one in charge show greater compassion and sensitivity. It's somebody's life, livelihood and family we are talking about.